Anlin Window Systems is a small-but-growing replacement window company headquartered in California. They’ve been around since the 1990s, but their name hasn’t yet become a household name, likely because their products are not available in San Diego’s big box stores—only from authorized dealers.
Those in the construction and replacement window industries in San Diego tend to be more familiar with Anlin products, however. In Anlin’s 25+ years in business, they have garnered quite the reputation for manufacturing high-quality, energy-efficient replacement windows and doors. Even replacement window dealers that don’t sell Anlin products tend to agree that the company makes a good product.
As much as people trust what the “experts” have to say when it comes to things like replacement windows and doors, they tend to trust the opinions of other homeowners just as much, and sometimes even more. And what other homeowners say, in the form of online reviews of Anlin, bodes well for the future of the company.
Many reviewers of Anlin window and door products tout their high quality. But even more so, reviewers love Anlin for their excellent customer service. Anlin has a solid reputation for backing up their products and honoring their warranty (which is excellent, by the way—one of the best in the industry). Here’s what some reviewers have said about their experience with Anlin’s customer service department:
We installed Anlin windows about eight years ago. Just recently the handle on our sliding glass door broke. I called the company and they said they would send somebody out to take a look at it. Within four business days [someone from Anlin] showed up in the one-hour window I was given amazing! [He] went above and beyond he removed my sliding glass door, he put in a new track, he added new rollers and fixed the handle of the door. The door is like brand new and it didn’t cost me a penny.” -Tyler M.
We had bought Anlin Windows for our home in late 2016, & have loved these windows from the beginning! Shawn was our service rep from the start of the job, & we needed him for a recent window repair, & this company is true to their word & came out & replaced the window within 2wks. from the call. (No charge), again true to their warranty!!” -Deborah W.
We have had our Anlin windows about 13 years now, we have had them come out for minor problems, the office customer service is excellent and the tech who came out Fabian was very polite and efficient , we are so glad we went with Anlin. Top Notch product and excellent service.” Laura F.
Why is customer service so important to consumers? When it comes to replacement windows and doors, you want to know that this rather sizable investment you’ve made in your San Diego home is protected. Even if the San Diego replacement window company that installs your windows goes out of business, Anlin will likely be there for you if anything goes wrong with your windows down the road.
To find an authorized Anlin replacement window dealer in San Diego, visit the Find a Dealer page on the Anlin website.
